Refund & Cancellation Policy

Last Updated: October 15, 2026

Booking & Payment

All consultation bookings must be paid in advance. Payment confirms your appointment slot. We accept payments through secure payment gateway partners.

Cancellation by Customer

We provide consultancy services. As a result, payments are non-refundable once an appointment is confirmed and paid.

• Only unconfirmed appointments can be cancelled.
• Confirmed and paid appointments cannot be cancelled or refunded.

Rescheduling

Rescheduling is available only after successful payment of the applicable rescheduling charges:

• Rescheduling is subject to availability of consultation slots
• Rescheduling fees must be paid before confirming the new time

Cancellation by Shri A.V.S. Lalika

In rare cases where we need to cancel your appointment due to unforeseen circumstances:

• You will be notified promptly
• You may reschedule at your convenience with priority booking

Technical Issues

If a consultation cannot be completed due to technical issues on our end:

• We will offer rescheduling with priority booking

Refunds

We do not provide refunds for confirmed and paid appointments. This includes completed consultations and no-shows.

Dispute Resolution

In case of any disputes regarding cancellations or rescheduling, please contact our customer support team. We are committed to resolving issues amicably and promptly.

How to Request Cancellation/Reschedule

To cancel an unconfirmed appointment or request rescheduling:

Email: [email protected]
Phone: +91 9811 840 XXX (shared on request)
Include: Booking ID, Name, Date of Appointment

Contact Information

For any questions regarding this policy, please contact us:
Shri A.V.S. Lalika Pvt. Ltd.
New Delhi, India
Email: [email protected]
Phone: +91 9811 840 XXX (shared on request)